For retailers, the holiday season is just as much about the initial purchase as it is about the returns. According to the National Retail Federation (NRF), $428 billion in merchandise was returned in 2020, which was about 10.6% of the total U.S. retail sales. E-commerce sales have a rate of return that is around 30% […]
Is your supply chain secure? A supply chain security issue occurs on the weaker parts of an organization’s supply chain. Not surprisingly, supply chains are especially vulnerable because of the many links, people, and locations along the transportation process. Security incidents can be detrimental to your business with immediate costs but can also cause future […]
Recent events have disrupted business activities and supply chains around the world. The spread of the COVID-19 pandemic and the Ever Given getting stuck in the Suez Canal are examples of events that have caused unexpected delays in business operations as well as a backlog in ports. Businesses are not able to keep a consistent […]
One of the best ways to provide an excellent experience for your customers is to offer convenient and affordable shipping. Freight costs are one of, if not the largest logistics costs in the supply chain. In 2017, companies in the United States spent $1.49 trillion in shipping costs. With continued challenges faced by the transportation […]