The average Thanksgiving turkey passes through three separate facilities and rides on four different trucks on its typical 760-mile journey from the farm to the supermarket.
Customer experience, or CX, has become the focus of much corporate attention, but it’s still rare to see it directly related to supply chain operations in B2B commerce. It’s critical to keep the customer experience in mind throughout the lifecycle of a customer order transaction.
The group consists of 40 companies, and was originally founded by e-commerce giant Amazon, outdoor recreation retailer Patagonia, and German coffee chain Tchibo.
We congratulate the winner and finalists of this year’s Supply Chain Innovation Award competition, and trust that their examples will motivate others to seek out new ideas and solutions.